The 6th Workshop will be held in Razlog (BG) on 29th October 2013.
“The service contract management: policies in action” has been the theme of the workshop.
During the event, the participants viewed presentations on the following topics:
Introduction to EPTA project – Mrs. Dora Ramazzotti, SRM Bologna (IT)
Service contract management: key concepts and experiences at EU level – Mr. Steve Wright, University of Aberdeen (UK)
Key issues, constraints and articles to be included in the service contract – Mr. Tommaso Bonino, SRM Bologna (IT)
Managing service contract: the Bulgarian case – Mr. Tsvetan Tsolov, Municipality of Sofia (BG)
Control procedures, performance indicators, etc…: keep a simple approach – Mr. Andrea Normanno, Emilia-Romagna Region (IT)
Service quantity and service quality: the perspective of different actors. Case 1 – Mrs. Dimitra Komnianou, Mrs. Chrysa Vizmpa, Thepta (GR)
Service quantity and service quality: the perspective of different actors. Case 2 – Mr. Carlos Sousa, Almada City Council (PT)
16 Via A. Magenta, Bologna 40128, Emilia Romagna, IT
Phone: +39 051 361328
EPTA is a European Cooperation project financed through the INTERREG IV C Territorial Cooperation Programme.EPTA stands for European model for Public Transport Authority as a key factor leading to transport sustainability.
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The EPTA partnership consists of a variety of public organisations across Europe interested in improoving mobility policies at local and regional level and sharing their own experiences with similar organisations within the EU