The 5th Training Course was held in Razlog (BG) on 30th October 2013 and it focused on “Good Practices for service contract management”.
Legal framework and service contract for DRTs – Mr. Tommaso Bonino, SRM Bologna (IT)
Key issues and concepts for managing DRTs – Mr. Giorgio Ambrosino, GA Consultancy (IT)
Examples of Flexible services. Case I – Mr. Marco Amadori, SRM Bologna (IT)
Examples of Flexible services. Case II – Mr. Vangelis Genitsaris, AUTH (GR)
The case of Razlog: needs, requirements and constraints – Mr. Alexander Yanakiev, Municipality of Razlog (BG)
Service contract management. Experiences from EPTA partners. Case I – Mr. Lukáš Pospíšil, Municipality of Prague-Suchdol (CZ)
Service contract management. Experiences from EPTA partners. Case II – Mr. Catalin Frangulea, Brasov Metropolitan Agency (RO)
Service contract management. Experiences from EPTA partners. Case III – Mrs. Silvia Docchio, ALOT (IT)